PRIVACY POLICY

Falco, obrt za usluge

Kralja Petra Krešimira IV, br.23, 21300 Makarska,
OIB: 04965809364

This Privacy Policy (hereinafter – the Policy) aims to inform customers, potential buyers or visitors on our website www.makarska.rent (hereinafter – Falco) about the processing purposes and the legal basis for lawful processing of personal data.

In the company Falco, obrt za usluge we value your privacy by keeping your personal information safe. This Policy is subject to changes and additions at any time without notice. When using the Seller’s website after any changes or additions, the user confirms he agrees to the changes or additions. All our online activities relating to processing of personal data are in accordance with European consumer protection laws with regard to the processing of personal data and on the free movement of such data, as well as with Council of Europe Conventions and national legislation of the Republic of Croatia. The Policy regulates the use of the personal information Falco receives from you when visiting or using Falco Car Rental website, or providing us with personal data in any other way.

Manager and Data Controller

The data controller (hereinafter – the Controller) is a company Falco, obrt za usluge, Kralja Petra Krešimira IV, br.23, 21300 Makarska, Croatia. OIB: 04965809364 If you have any questions about the use of this Policy or about the rights you can exercise arising from this Policy, please contact us at: falco@makarska.rent

Personal data

‘Personal data’ means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as an identification number or to one or more factors specific to the physical, physiological, mental, economic, cultural or social identity of that natural person. The Processor, in accordance with the purposes stated below in this Policy, collects the following personal information:

1. 1.
   basic data about the user (first name, address, e-mail address),
2. 2.
   contact information and data about your communication with the Processor (e-mail address, phone number, date, time and content of postal or mail items, date and time of communication),
3. 3.
   data about the user’s use of the website of the Controller (the dates and times of visits to the website, the visited pages i.e. URLs, the time spent on a particular page, the number of pages visited, the total time spent on the website, performed actions on the website).

The Processor collects or processes your personal data only if he obtains your permission, e.g. when you contact us via the contact form and further communicate us via e-mail or some other communication channel. We also obtain your personal data through cookies on our website. For further information on how we use cookies you can read more here. The Processor collects only those personal data that are relevant and necessary to fulfill the purpose for which they are processed.

Purpose of personal data processing

The Processor collects and processes your personal data for the purpose of communicating with you in order to provide our services and answer your questions. This category primarily includes a response via the contact form and further informing the user on business opportunities if the user is interested and gives his consent for further communication.

Storage of your personal data

1. The Processor will retain your personal data for as long as necessary to fulfil the purposes we collected it for.
2. The Processor processes all personal data on a lawful basis and retains them for a legally specified period of time.
3. The Processor processes all personal data on the basis of the consent of the individual and retains them until the withdrawal of the consent. But if the purpose of the personal data has been achieved, then they are deleted by the Processor before the withdrawal of the consent of the individual.

At the end of the retention period, personal data are effectively and permanently deleted or anonymized by the Controller so that they can no longer be linked to a specific individual.

Notification to the supervisory authority in the case of data breach

1. In the case of a personal data breach, the Controller shall notify this to the supervisory authority competent unless the breach is unlikely to result in a risk to the rights and freedoms of individuals.
2. If a criminal offence is suspected in case of a violation of Personal Data protection, the Controller will immediately notify the police or the competent prosecutor’s office.
3. If a high risk violation of Personal Data protection occurs involving the rights and liberties of individuals whose Personal Data we process, the Processsor will inform the individual of such violation without any undue delay. The notice to the individual must be written in clear and plain language.

How we protect personal information

We maintain administrative, technical and physical safeguards designed to assist us in protecting the personal information we collect against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Please note that no electronic transmission of information can be entirely secure. We cannot guarantee that the security measures we have in place to safeguard personal information will never be defeated or fail, or that those measures will always be sufficient or effective.

General Data Protection Regulation (GDPR)

We are committed to ensuring the security and protection of the personal information we process, and to providing a compliant and consistent approach to data protection in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

Legal Basis for Processing

We collect and process personal data only where we have a legal basis to do so. These bases include:

1. Consent: where you have given clear permission for us to process your data.
2. Contract: when processing is necessary to fulfill a contract with you.
3. Legal obligation: to comply with a legal requirement.
4. Legitimate interests: where processing is necessary for our legitimate interests and not overridden by your rights.

Your Rights Under the GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:

1. Right to access – You have the right to request copies of your personal data.
2. Right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete incomplete information.
3. Right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete incomplete information.
4. Right to erasure – You have the right to request that we erase your personal data, under certain conditions.
5. Right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
6. Right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
7. Right to data portability – You have the right to request that we transfer the data that we have collected to another

Cookies

Cookies and web beacons are used on our websites, mobile apps, electronic communications, and similar technology, to collect information by automated means to remember your preferences, improve user experience and tailor advertisements to you. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, is used to transmit information back to a web server. Our emails may also contain web beacons.

Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all of our sites’ features. In addition, disabling cookies may cancel opt-outs that rely on cookies, such as web analytics or targeted advertising opt-outs. Browser settings may affect your cookie preferences.